The things people ask before they book
Grouped by the part of the move it touches. If yours isn’t here, just ask.
About us and getting started
What is London Removals?
A London-wide removals company covering every borough of Greater London. We do house removals, man-and-van, business and office moves, packing, storage, and piano and specialist jobs, plus road removals from London into Europe.
How do I get a quote?
Fill in the quote form with your two addresses and what you’re moving. We’ll come back with a written quote. For larger moves we’ll do a quick video or in-person survey so the price is right first time.
Will you give me a price straight away on the phone?
We’d rather quote properly than throw out a figure that changes on the day. Once we understand what you’re moving and the access at both ends, we’ll put a clear price in writing.
Do you really cover the whole of London?
Yes — north, south, east, west, central and the suburbs, every borough. We’re the city-wide firm rather than a single district. See our London coverage page for the regions we work.
What we move, and how
Do you do small moves as well as full house removals?
Yes. A single room, a studio flat, a student move or one heavy item is a man-and-van job — we size the van and the crew to the work. Bigger jobs are full house removals.
Can you pack for me?
Full packing, part packing (just the kitchen and fragile things), or a supply of proper materials if you’d rather do your own. We wrap furniture and box glass and china carefully either way.
Do you move offices and businesses?
Yes — offices, shops and light-industrial units across London, planned around your hours to keep downtime short, with crates, labelling, careful IT handling and City access sorted.
Can you move a piano or other heavy items?
Yes — upright and grand pianos, safes, and large or delicate pieces, moved with the right equipment and the experience to plan the route through a narrow London stairwell. Planned jobs, not improvised ones.
Do you offer storage?
Yes — secure storage across London for the gap between homes, a downsize, or a move in stages, collected and handled by the same team.
City access and moving abroad
How do you handle ULEZ, the congestion charge and parking?
They’re part of a London move, and we plan around them — the right compliant vehicle for the zone, permit bays or suspensions where a street or block needs one, and the charges and access factored into the plan rather than sprung on you later.
Can you handle central and City access?
That’s core to what we do — loading-bay bookings, goods-lift slots, out-of-hours building rules and portered-block move-in windows all planned in advance, so moving day runs smoothly.
Do you do international moves?
Yes — road removals from London to France, Spain, Germany and Italy. The same crew loads your London home; the drive simply keeps going past the Channel, with the customs handled.
What happens with customs since Brexit?
A move to the EU is now a customs export. For a genuine relocation, transfer-of-residence relief usually means your used household goods enter without import duty or VAT, against a detailed inventory and declaration — which we prepare.
Still have a question?
Ask us directly, or send your move details and we’ll answer in the quote.